ph775 Privacy Policy

1 Introduction

ph775 is an online casino and sportsbook platform operated at ph775.app, designed to serve Filipino players across the Philippines — from Manila and Quezon City to Cebu, Davao, and beyond. As a platform that handles real-money transactions and personal account information, ph775 takes data privacy seriously and operates in accordance with the Republic Act No. 10173, known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations as enforced by the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy describes the types of personal information we collect from players, the purposes for which we use it, the parties with whom we share it, how long we retain it, and the rights you have as a data subject under Philippine law. We have written this policy in plain, accessible English so that every ph775 player — regardless of their legal background — can understand how their data is used.

By registering an account on ph775 or by continuing to use the ph775 platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the ph775 platform and contact support to request account closure.

2 Personal Data We Collect

ph775 collects the following categories of personal data from players:

ph775 does not collect sensitive personal information — such as racial or ethnic origin, political opinions, religious beliefs, or health data — unless it is directly relevant to a legal obligation (for example, health information provided voluntarily in connection with a responsible gaming request).

3 How We Collect Your Data

3.1 Directly from You

ph775 collects personal data directly from you when you: register an account; complete identity verification (KYC); make a deposit or withdrawal; contact ph775 customer support; set responsible gaming preferences; or participate in a promotion that requires data submission.

3.2 Automatically During Platform Use

When you access ph775.app, we automatically collect technical data including your IP address, device identifiers, browser type and version, pages visited, session duration, and referring URL. This data is collected via cookies, server logs, and analytics tools for platform operation, security monitoring, and service improvement purposes.

3.3 From Third Parties

ph775 may receive personal data about you from third-party sources in specific circumstances, including: identity verification and fraud prevention providers; payment processors (GCash, Maya, BPI, BDO, and others) to confirm transaction status; and gaming content providers for session and transaction data associated with games hosted on ph775.

4 Purposes & Legal Basis for Processing

ph775 processes your personal data only for specified, explicit, and legitimate purposes. The legal bases under the Philippine Data Privacy Act for our processing activities are as follows:

• Contract performance: Processing necessary to operate your ph775 account, process deposits and withdrawals, settle bets, and deliver gaming services you have requested;
• Legal obligation: Processing required to comply with Philippine gaming regulations, anti-money laundering law (Republic Act No. 9160), tax obligations, and Know Your Customer (KYC) requirements;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, which you may withdraw at any time through your account settings or by contacting ph775 support.

ph775 does not use your personal data for automated decision-making that produces legal effects concerning you without human review, except where fraud detection algorithms flag activity for manual investigation by ph775's compliance team.

5 Sharing Your Personal Data

5.1 Service Providers

ph775 shares personal data with carefully selected third-party service providers that assist in operating the platform. These include payment processors (GCash, Maya, and Philippine banking partners), identity verification providers, KYC and AML compliance tools, cloud infrastructure providers, and customer support software providers. All service providers are bound by data processing agreements that require them to process data only on ph775's instructions and to maintain appropriate security standards.

5.2 Regulatory and Law Enforcement Authorities

ph775 may be required to disclose personal data to Philippine government authorities, gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or law enforcement agencies where required by law, court order, or regulatory mandate. ph775 will notify affected players of such disclosures where legally permitted to do so.

5.3 Business Transfers

In the event that ph775 undergoes a merger, acquisition, or sale of assets, personal data held by ph775 may be transferred to the acquiring entity as part of that transaction. Affected players will be notified of any such transfer and the privacy commitments applicable to their data following the transaction.

5.4 No Sale of Data

ph775 does not sell, rent, or trade personal data to any third party for their own commercial purposes. Any sharing of data beyond the categories described above requires your explicit prior consent.

6 Data Retention

ph775 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention principles:

• Active account data: Retained for the duration of your active ph775 account plus any additional period required by Philippine law;
• Closed account data: Following account closure, ph775 retains identity, transaction, and gaming activity records for a minimum of five (5) years in compliance with Philippine AML law and gaming regulatory requirements;
• KYC documents: Retained for a minimum of five (5) years from the date of last account activity, as required by Republic Act No. 9160;
• Support communications: Retained for three (3) years from the date of the interaction, unless longer retention is required for an ongoing dispute or regulatory matter;
• Technical and analytics data: Retained for up to twenty-four (24) months from collection, after which it is aggregated and anonymized.

After the applicable retention period expires, personal data is securely deleted or anonymized in accordance with ph775's data disposal procedures.

7 Data Security

ph775 implements technical, organizational, and physical security measures appropriate to the sensitivity of the personal data it holds. These measures include:

• AES-256 encryption for data at rest and TLS 1.2/1.3 for data in transit;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Multi-factor authentication for all ph775 system administrator access;
• Regular penetration testing and vulnerability assessments of the ph775 platform;
• Incident response procedures with defined notification timelines in accordance with NPC breach notification requirements;
• Regular staff training on data privacy and security best practices.

Notwithstanding the above, no internet-based platform can guarantee absolute security. ph775 encourages players to maintain strong, unique passwords for their ph775 account and to enable two-factor authentication to reduce the risk of unauthorized access.

8 Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. ph775 uses cookies and similar technologies (such as web beacons and local storage) to operate the platform, remember your preferences, maintain your login session, analyze usage data, and deliver relevant content.

8.2 Types of Cookies Used by ph775

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your ph775 session. You cannot opt out of these without losing access to platform features.
• Functional cookies: Remember your preferences such as language, game settings, and display options to provide a personalized experience across sessions.
• Analytics cookies: Collect anonymized data about how players navigate ph775.app, which pages are visited most, and where errors occur. This helps ph775 improve the platform experience.
• Marketing cookies: Used to track which promotions and content you have viewed within the ph775 platform. ph775 does not use cross-site tracking cookies for external advertising networks.

8.3 Managing Cookies

You may control non-essential cookies through your ph775 account preferences or through your web browser settings. Disabling certain cookies may affect the functionality of the ph775 platform. For detailed browser-specific cookie management instructions, refer to your browser's help documentation.

9 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph775:

To exercise any of the above rights, submit a written request to ph775 via the support email address listed in Section 13. ph775 will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) days, consistent with NPC guidelines. Where requests are complex or numerous, ph775 may extend this period by up to an additional thirty (30) days with notice.

If you believe that ph775 has not adequately addressed your data rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

10 Children's Privacy

ph775 requires all players to confirm their age at registration and may request government-issued ID documents to verify that account holders meet the minimum age requirement of 21 years under Philippine gaming law. Any person below the age of 21 is strictly prohibited from registering or using the ph775 platform in any capacity.

Parents and guardians who believe a minor has accessed ph775 or provided personal data to ph775 without consent should contact ph775 support immediately. ph775 will take prompt action to remove the data and close any account associated with a minor.

11 International Data Transfers

ph775 is a platform primarily serving players within the Philippines. However, some of our third-party service providers — including cloud infrastructure, analytics, and compliance technology providers — may process data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, ph775 ensures that such transfers are subject to adequate safeguards, including: contractual clauses requiring the receiving party to apply data protection standards consistent with Philippine DPA requirements; or transfer to jurisdictions recognized by the NPC as providing adequate protection for personal data.

ph775 does not transfer your financial or identity data to jurisdictions without adequate data protection guarantees. Payment processing data remains within the Philippine payment ecosystem through GCash, Maya, and Philippine banking partners.

12 Changes to This Privacy Policy

ph775 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or regulatory requirements. Material changes will be communicated to registered players via email notification or in-platform notice at least seven (7) days before the revised policy takes effect, where practicable.

The current version of the ph775 Privacy Policy is always accessible at ph775.app/privacy-policy. The "Last Updated" date at the top of this document indicates when the policy was most recently revised. Your continued use of the ph775 platform after the effective date of a revised policy constitutes your acceptance of the revised terms.

If you disagree with any changes to this Privacy Policy, you may discontinue use of ph775 and request account closure. Please review the ph775 Terms & Conditions for the account closure process.

13 Contact & Data Protection Officer

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a data privacy concern, please contact ph775 through the following:

ph775 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act. Formal data subject rights requests and data breach notifications should be directed to the support email address above and will be escalated to the DPO.

This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the ph775 Privacy Policy.